1. Automatic Agreement & Acceptance
By booking a service, paying a deposit, or handing over a vehicle to any SHIFTERZ branch or authorized dealer, the customer is deemed to have read, understood, and automatically agreed to all terms and conditions outlined herein. Lack of a physical signature does not exempt the customer from these binding terms.
2. Booking & Refund Policy
30-Day Limit: Any service booked with a deposit or booking amount must be availed within 30 days from the date of payment.
Forfeiture: If the customer fails to bring the vehicle for the scheduled service within this 30-day window, the booking will be considered expired, and the booking amount will not be refunded or transferred.
3. Warranty Eligibility & Maintenance Protocol
To maintain the high quality of our professional coatings and detailing, the warranty is conditional upon the following "Maintenance Cycle":
Periodical Maintenance: Warranty support is only valid if the vehicle is maintained periodically and exclusively under SHIFTERZ supervision.
The 45-Day Rule: Customers must bring their vehicle for a "Ceramic/Detailing Wash" or maintenance check at a SHIFTERZ branch every 45 days. This ensures the coating is performing correctly and is free of contaminants.
Late Maintenance Charges: If a vehicle is brought in for warranty support or maintenance after the 45-day window has passed, the service will be subject to additional charges to restoration the surface quality before warranty work can proceed.
Voiding of Warranty: Consistent failure to follow the 45-day maintenance cycle may result in the permanent voiding of the surface warranty.
4. Mandatory Documentation (Invoice Requirement)
No Invoice, No Service. Presentation of the Original Physical or Digital Invoice is mandatory for any warranty claim, maintenance visit, or complaint. In the absence of a valid invoice, no branch is authorized to provide support.
5. Independent Operation & Branch Status
SHIFTERZ operates through a network of branches that may be independently owned. We reserve the right to close or relocate any branch due to business fluctuations without prior individual notice.
Non-Transferability: The closure of one branch does not grant the customer a right to "force" a nearby dealer to honor previous free services or maintenance.
Dealer Discretion: Nearby dealers have the sole right to decide whether to assist a customer from a closed branch. Any such assistance will be treated as a new service and may be subject to standard labor charges.
6. Limitation of Liability
SHIFTERZ BRAND is not liable for inconveniences caused by the closure of a specific dealership. Customers acknowledge that they are entering into a contract specifically with the branch performing the work.
7. Dispute Resolution & Conduct
Customers agree not to harass or create "public issues" at nearby branches regarding the closure of a separate business entity. All disputes must be directed to SHIFTERZ BRAND corporate contacts. Any attempt to coerce or threaten independent dealers will result in the immediate cancellation of all brand benefits.
By booking a service, paying a deposit, or handing over a vehicle to any SHIFTERZ branch or authorized dealer, the customer is deemed to have read, understood, and automatically agreed to all terms and conditions outlined herein. Lack of a physical signature does not exempt the customer from these binding terms.
2. Booking & Refund Policy
30-Day Limit: Any service booked with a deposit or booking amount must be availed within 30 days from the date of payment.
Forfeiture: If the customer fails to bring the vehicle for the scheduled service within this 30-day window, the booking will be considered expired, and the booking amount will not be refunded or transferred.
3. Warranty Eligibility & Maintenance Protocol
To maintain the high quality of our professional coatings and detailing, the warranty is conditional upon the following "Maintenance Cycle":
Periodical Maintenance: Warranty support is only valid if the vehicle is maintained periodically and exclusively under SHIFTERZ supervision.
The 45-Day Rule: Customers must bring their vehicle for a "Ceramic/Detailing Wash" or maintenance check at a SHIFTERZ branch every 45 days. This ensures the coating is performing correctly and is free of contaminants.
Late Maintenance Charges: If a vehicle is brought in for warranty support or maintenance after the 45-day window has passed, the service will be subject to additional charges to restoration the surface quality before warranty work can proceed.
Voiding of Warranty: Consistent failure to follow the 45-day maintenance cycle may result in the permanent voiding of the surface warranty.
4. Mandatory Documentation (Invoice Requirement)
No Invoice, No Service. Presentation of the Original Physical or Digital Invoice is mandatory for any warranty claim, maintenance visit, or complaint. In the absence of a valid invoice, no branch is authorized to provide support.
5. Independent Operation & Branch Status
SHIFTERZ operates through a network of branches that may be independently owned. We reserve the right to close or relocate any branch due to business fluctuations without prior individual notice.
Non-Transferability: The closure of one branch does not grant the customer a right to "force" a nearby dealer to honor previous free services or maintenance.
Dealer Discretion: Nearby dealers have the sole right to decide whether to assist a customer from a closed branch. Any such assistance will be treated as a new service and may be subject to standard labor charges.
6. Limitation of Liability
SHIFTERZ BRAND is not liable for inconveniences caused by the closure of a specific dealership. Customers acknowledge that they are entering into a contract specifically with the branch performing the work.
7. Dispute Resolution & Conduct
Customers agree not to harass or create "public issues" at nearby branches regarding the closure of a separate business entity. All disputes must be directed to SHIFTERZ BRAND corporate contacts. Any attempt to coerce or threaten independent dealers will result in the immediate cancellation of all brand benefits.